Refund policy

At Sakhyam, we take great care in ensuring that every product reaches you in perfect condition. However, we understand that sometimes issues may arise. Please read our return policy carefully before making a purchase.

1. Return Eligibility

Returns are accepted only within 2 days of delivery.

Items can be returned only if a different item is received than what was ordered.

Returns are also accepted if the item is received damaged, provided that the unboxing or inspection is recorded on camera as proof.

2. Non-Returnable Items

Products cannot be returned after 2 days of delivery, under any circumstances.

Items without valid proof (such as a clear video showing damage at the time of unboxing) will not be eligible for return.

3. Return Process

Contact our support team within 2 days of receiving your order at [your email/contact form link].

Share your order number, a brief description of the issue, and the unboxing video if applicable.

Once verified, our team will guide you through the return or replacement process.

4. Refund or Replacement

Eligible returns will be processed for a replacement or refund, depending on product availability.

Refunds (if applicable) will be initiated after the returned item passes quality inspection.